This round expanded metal table is covered with a thermoplastic coating that is highly resistant to
both hard wear and severe weather...
This Everest Series 5-bike Heavy Duty wave bike rack features a 2-3/8” OD pipe to lock up to
5 bikes to. Choose between Inground or Surface mounting ...
This attractive custom logo mat is durable and easy to maintain.
Available in a variety of colors, it is ideal for both indoor and outdoor settings...
One of the most effective crowd control items on the market, this Everest Series
galvanized barricade is built to withstand abuse. Not only is this barricade...
This Royal Teak Sailor Folding Table with 4 Sailor Chairs is as attractive as it
is durable. This teak set requires no finishing and will not ...
Go green with this 3-Bin Recycle Center. The unit has 3 containers that
each have a separate liner and lid with a 45-gallon capacity...
We have what you need for your conference or reception including podiums and lecterns,
folding tables and chairs, PA systems and much more...
We have an extensive collection of scoreboards, timers and shot clocks and more.
Whether it's baseball, basketball or football, we have what you need.
Make sure your teams are ready for the new baseball or softball season with
the proper equipment from The Park Catalog.
With the largest selection of lockers and experts available to assist you, we can ensure
that we will deliver the right storage solution to fit your needs...
All web orders totaling over $1000.00 require a signature authorization for the order to be processed.
Our web order specialist will fax or email you a sales order for authorization via signature.
Upon approval, please fax back to the signed copy to Highland Products. Orders will not be processed
prior to receiving an authorization signature.
All orders require that payment be made in full at the time of the order, unless otherwise specified.
We accept MasterCard, Visa, American Express and Discover for payment. If paying by check, please make
it payable to "Highland Products Group".
All merchandise is sold F.O.B. our factory. All of our shipments go common carrier. We have negotiated excellent
freight rates with our shipping companies and pass those savings on to you. All shipments are sent the most cost
effective way and are Tailgate delivery to any commercial location on a commercial truck route. The freight
companies will deliver your shipment during normal business hours, 8am – 4pm Monday – Friday. Additionally,
the truck driver is under no obligation to help you unload. If you are unable to accept a shipment via this method you
must select additional services for an additional charge. Please see methods below:
Residential Delivery If the ship to address is not a commercial location or is not on a commercial truck
route you must select residential delivery. This includes deliveries to residential locations including ‘home based’
Limited Access Delivery If the ship to address is a commercial location but is not a commercially zoned area
or is an area that commercial trucks do not normally deliver to, this includes deliveries to schools, churches, and many small
businesses without a loading dock facility, including ‘home based’ businesses, you must select the Limited
Access Delivery option. If you have questions about your delivery locations please call our support staff at
Liftgate Service All freight rates quoted are for Tailgate Delivery. It is your responsibility
to have the personnel and/or equipment necessary to unload the material that has been ordered. If you need to have the shipment
unloaded from the truck you must select Liftgate Service and the trucking company will be responsible for unloading the
delivery off of the truck. They will only place the shipment on the ground and will not move it inside or move it to any other
location. If you need the equipment to be moved inside you must select Inside Delivery.
Inside Delivery If you need to have the equipment you are ordering delivered inside your location you must
select this service. The freight company will move the equipment from the loading dock to your inside location, but will not
move it up stairs or transport on any elevators. They will move the equipment inside the first available door which is decided
by the delivery driver not the customer. If you do not have a loading dock, you will require Liftgate Service in addition
to Inside Delivery.
Construction Site Delivery shall be defined as the site of any construction of buildings, roads, bridges or other
sites of construction including the entire property upon which the construction is taking place, and delivery to any facility (such
as warehouses, depots, supply houses or similar facilities) located on such property. The charge provided in this service will include
initial notification in the case of delivery to arrange for an agreed delivery time.
Notify Before Delivery If you need to have an appointment scheduled for the delivery we can have the freight company
contact you 24 hours in advance for a nominal fee.
Shipping Specials: All Promotional shipping specials are for UPS Ground or standard freight within the continental
USA and may include optional services for Residential Delivery, Liftgate, and Notify Before Delivery. For expedited shipping or LTL
shipments that require other special services such as Limited Access Delivery; Inside Delivery, Construction Site Delivery, Trade
Show Delivery you must call for a freight quote. If there is a discrepancy in the services requested and the minimum services required
to delivery the product, Highland reserves the right to charge the customer for any necessary additional services provided at the time
of delivery. In the event of product return for reasons other than manufacturers defect, restock fees and actual shipping charges will
Shipping Outside of US: For shipments to Canada, the Customer will be responsible for all taxes, duties and custom broker fees which
are not included or provided by the freight estimate supplied on our website. These fees are verified by our sales department per
shipment. For shipments outside of the continental US (Puerto Rico, Alaska or Hawaii), alternate methods of shipping other than
ground service may apply which result in additional freight charges not provided by the freight estimate online
If you have any questions regarding freight methods or have a special shipping request feel free to call Customer Service at 888-447-2401.
We look forward to serving your needs.
Assembly May Be Required Many of our products are shipped unassembled in order to minimize damage and to allow the item(s)
to be packed in an efficient manner geared toward obtaining the best shipping value.
INSPECTION OF SHIPMENTS We at Highland Products take extreme care to ensure that your shipment arrives in acceptable
condition. On delivery, the carrier will provide you with a delivery receipt. It is vital that you verify that you have received the
correct product, count the number of pieces being delivered, and inspect for damages prior to signing this document. No claims for incorrect
or missing merchandise can be made unless it is recorded on this delivery receipt. Claims for concealed damages (damages that are not
visually apparent through packaging) must be reported at time of delivery with some carriers, so it is imperative that you inspect your
shipment for concealed damages at time of delivery. Highland Products can not be responsible for shipments not inspected by the customer
at time of delivery. Damage, error, and shortage claims must be reported within 48 hours of delivery.
Once you report a claim, you should keep all packaging and paperwork until the inspection process is completed. If you have a camera (preferably
digital) at hand, please take a photograph of the damage. Our freight carriers and manufacturers will work expediently with us to replace or
repair any damaged product. Photographs and the appropriate documentation will streamline the process.
Should you have any questions about return or repair, or encounter any difficulty, please call our Customer Service Department at 1-888-447-2401.
No order can be cancelled unless first authorized and confirmed in writing by Highland Products. In many cases the products we sell are
custom fabricated to order. If an order is cancelled once fabrication has begun a cancellation fee of 50% will apply.
Your complete satisfaction with all of your interactions with Highland Products is very important to us. We will accept returns of unused
products in their original containers up to 30 days from shipping date subject to the following terms and conditions:
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